HealthPass video hub
Explore our step‑by‑step help guides for agents, candidates, and referees - everything you need to navigate our processes with ease.
-
Please note: You can access the video by clicking the bold text.
Often viewed:
How do I remove an old document? Deleting a document
An agent has locked themselves out, what do i do? Unlock an agent account
We have a new compliance document to request, what’s the process? Compliance document setup and configuration
Other supporting videos:
We have a new client, hope do we add a new folder for their documents? Adding a new subfolder
-
Please note: You can access the video by clicking the bold text.
Supporting videos:
I have been sent a link from an agency to register, what’s do i do? Completing registration and uploading documents
I have been sent a request to complete documents, how do i complete these? Completing documents